Privacy Policy

    1.Scope and Applicability

This policy applies to all registered users of the myWerfen website.

    2.Policy Statement

This Privacy Policy governs the way Werfen UK collects and uses information through the myWerfen UK site. 

We reserve the right to change this policy at any time. All changes made, will be notified on successful logon. The policy will be freely available through Lotus Notes for employees to review.

    3.Responsibility and Authority

The Managing Director will approve this policy and any subsequent changes.

The Managing Director has delegated security and legal admissibility responsibilities to the Technical Services Manager. Security responsibilities are described in the Werfen Information Security Policy Manual.

The Technical Services Manager is responsible for the ongoing review of this document to ensure it remains relevant and appropriate. 

The document will be reviewed annually.

    4. Policy Objectives

Werfen Limited (“Werfen UK”) is committed to protecting your privacy. This Privacy Policy governs the way Werfen UK (“us” or “we”) collects and uses information through the myWerfen UK site (the “Site”). The Site provides a platform for users to access and receive information about Werfen UK news, events, educational content, and products, including package inserts and material safety data sheets (MSDS), and provides a portal for other Werfen UK Resources and dashboards such as ISI Calibration Web Site (ISIweb) (the “Services”). 

This Privacy Policy and any further modification set out the basis on which any personal data we collect from you, or that you provide to us will be processed by Werfen UK and/or its affiliates.  Please read the following carefully to understand how we treat your personal data and how we will treat it.  By accessing the Site you are accepting and consenting to the practices described in this policy. 

This Privacy Policy is effective as of 10th June 2016.

For the purpose of the Data Protection Act 1998 (and subsequent amendments) the data controller is Werfen UK of 712 The Quadrant, Cavendish Avenue, Birchwood, Warrington, Cheshire, United Kingdom. 

Information you give us
When you register on our Site, request our Services or correspond with us or participate in any discussion boards or other social media functions we may collect personal information that can identify you (Personal Identifiable Information (“PII”)) such as your full name, email address, mailing address, telephone number, and information regarding the institution for which you work. We may also collect non-personal information about you, such as what type of Werfen UK product you use. The information that we collect varies depending upon how you use our Site and Services.
Other information we collect 
In addition to the personal information that you provide us, we may automatically collect information about users, including technical information that we use to improve our Site and Services and to better serve you.  This includes, but is not limited to, information relating to the device used to access the Site, information about your visit, including but not limited to traffic data, response times and the length of visits to certain pages and information on your location. 

Please see for further details on the cookie policy.

User Consent
During registration you will be prompted to accept this privacy policy (together with the Terms of Service). Additionally, you will be also prompted to authorise receiving electronic commercial communications. You can change this authorisation setting by visiting “My Profile” section on this Site.

The first time you visit this Site through an internet browser in a device you will be informed about the use of cookies on this Site and about the implicit acceptance of their use if you continue browsing this Site. This notification will remain until you acknowledge it. This notification will also be shown if these Site cookies are cleaned in the internet browser.

How we use your information
Generally, we may use information in the following ways: 

  • to carry out our obligations arising from any contracts entered into between us and you and to provide you with the information, products and services you request from us;
  • to enable us to process and fulfil your requests relating to Werfen UK products and/or Services; 
  • to send you information about your relationship or transactions with us; 
  • to notify you about our products, services, events and/or educational opportunities; 
  • to otherwise contact you with information that we believe will be of interest to you; 
  • to enhance or develop our Site’s features, and our products and services; 
  • for market research.
We may use non-personally identifiable information for purposes such as measuring the number of visitors to sections of our Site, making the Site more useful to visitors and for our own internal market research. We may use IP addresses or other analytic data to analyse trends, administer the Site, track a visitor’s movement, and gather demographic information for aggregate, non-personally identifiable use. 

Sharing your information
Except as otherwise described in this Policy, or if we inform you otherwise at the time of data collection, we will not share your information with third parties. 

In the circumstances described below, we may share your information as follows: 

  • With business partners, suppliers, service providers or sub-contractors: We may use other companies for the performance of any contract we enter into with them or you, including the performance of services including, without limitation, services such as analytics and search engine searches that assist us in the improvement and optimisation of our Site or sending emails or hosting webinars or other events. We may share your PII with these Service Providers as necessary to facilitate a transaction or communication. 
  • Special Circumstances: We also may disclose your (Personal Identifiable Information (PII):
    • In response to a writ or similar investigative demand, a court order, or other request from a law enforcement or government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. 
    • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Site’s terms and conditions or other agreements or policies. 
    • In connection with a corporate transaction, such as the sale of all or a portion of our business, a divestiture, merger, consolidation, or asset sale, or in the event of bankruptcy.
    How we protect your information
    We use commercially reasonable administrative, technical, personnel and physical measures to safeguard PII in our possession against loss, theft and unauthorised use, disclosure or modification. The third party service providers that we use to provide services to you will safeguard and protect your information in a similar manner. (See Information Security Standard STA01 - available on request).

    Changes to our privacy policy
    From time to time we may revise this privacy policy. If we make revisions that change the way we collect or use your PII, those changes will be posted in this privacy policy and the effective date will be noted at the beginning of the privacy policy. Therefore, you should review it periodically so that you are up to date on our most current policies and practices. If we make material changes to our practices regarding use of your PII, your PII will continue to be governed by the privacy policy under which it was subject prior to those changes, unless you have been provided notice of, and have not objected to, the changes and continue to use the Site and/or the Services. 

    Children’s online privacy protection
    Children under the age of 18 must not create an account through our Site and should not submit any information to us.

    Access to information
    The Data Protection Act 1998 and subsequent amendments gives you the right to access information held about you. Please contact us via email with your right of access requests, we will provide you with details of the information we hold about you. 

    How to contact us
    If you have any questions, comments or concerns about our privacy policy, or if you would like to review, request changes, or request deletion of personal information you have submitted to us, or oppose to the processing of such personal information, you may contact us via email at

    Since information security is critical to the security of the business, not agreeing to these terms prevent usage of the website and associated services.

    Signed: 0 gif Allan Grant, General Manager

    Signed: 5 gif Kiran, Naidu, Senior Information Risk Owner

    For and on behalf of Werfen UK Limited

    Werfen United Kingdom

    712 The Quadrant, Cavendish Avenue
    Birchwood, Warrington
    Cheshire WA3 6DE

    - Haemostasis Diagnostics
    - Critical Care Diagnostics
    - Autoimmune Diagnostics
    - Infectious Diseases
    - Molecular Diagnostics
    - Information Technology (IT)
    Service & Support
    News & Events
    Contact us
    Work with us

    Tel: +44 (0)1925 810 141
    Fax: +44 (0)1925 826 708

    © Copyright 2014
    All rights reserved.

    Privacy Policy